Overview

FitWeek is committed to respecting your privacy. We collect only the information needed to operate our website, respond to inquiries, and provide fitness services. This policy describes what we collect, why we collect it, and the choices you have.

Information We Collect

Personal data you provide

We may collect information you submit through forms or bookings, such as your name, email address, phone number, and any details you include in a message. If you purchase or reserve services, we may also collect basic transaction details (for example, service selected and date/time).

Fitness trainer coaching a client in a gym

Automatically collected data

Like most websites, we may automatically collect limited technical information such as IP address, device and browser type, pages viewed, and approximate location derived from IP. We use this data to maintain site security, understand performance, and improve user experience.

How we use your information

We use information responsibly and only for legitimate business purposes, including the items below.

Provide and manage services

To schedule classes or training, respond to requests, and deliver the services you ask for.

Communicate with you

To send confirmations, respond to messages, and provide important updates related to your inquiries or bookings.

Improve our website

To analyze site usage, troubleshoot issues, and enhance content and performance.

Security and fraud prevention

To protect our website, members, and business from suspicious or harmful activity.

Legal and compliance

To meet legal obligations and enforce our terms and policies when necessary.

Marketing (optional)

If you opt in, we may send occasional updates about classes, events, or promotions. You can unsubscribe at any time.

Cookies and analytics

We may use cookies and similar technologies to keep the site working properly and to understand how visitors use our pages. You can control cookies through your browser settings. Disabling cookies may affect certain site features.

Sharing your information

We do not sell your personal information. We may share information with trusted service providers who help us operate our website and services (for example, website hosting, email delivery, scheduling, or payment processing). These providers are permitted to use your information only to perform services for FitWeek.

Data retention

We keep personal information only as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law.

Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information. To make a request, contact us using the details on our Contact page.

Children’s privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can take appropriate steps.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date and post the updated policy on this page.